Berry
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- style - with what style will you be comfortable - facilitative or directive
- training - how much training does the mediator have and does the mediator do continued training
- experience - look at the type and amount of experience (years of experience, number of mediations, type of mediations, results achieved)
- communications skills - both verbal and non-verbal/physical communication, written information, clarity, listening and interviewing skills, etc.
- willingness of the mediator to work with you and adapt to your needs
- do you want to be the decision maker - then choose mediation, if you want someone else to make the decision - then choose arbitration
- do you want remedies to the dispute which are not monetary - then choose mediation. You can create your own solutions and then put them into a binding contract, if you need a controling document.
Mediation Information and Resource Center (MIRC)
American Arbitration Association (AAA) www.adr.org
Association for Conflict Resolution (ACR) www.acresolution.org
California Dispute Resolution Council (CDRC) www.cdrc.net
Robin Berry |